Shipping & Delivery

At Nuvarye, we work to process and deliver orders as efficiently as possible.

Order Processing

After your order has been placed, it may require approximately 2–5 business days for:

  • Payment verification;
  • Order confirmation;
  • Quality-control checks;
  • Packing; and
  • Dispatch preparation.

Business days generally exclude weekends and public holidays.

Your current Shipping & Delivery page also states that processing may take up to five business days, so keeping this figure consistent throughout the store will reduce customer disputes.

Estimated Delivery Time

After your order has been dispatched, estimated delivery is generally:

Approximately 10–20 business days.

Delivery time may vary depending on:

  • Destination country or region;
  • Local carrier availability;
  • Customs processing;
  • Public holidays;
  • Weather;
  • Transportation disruptions; and
  • Periods of unusually high order volume.

Delivery estimates are not guaranteed dates.

International Shipping

We ship to many countries and regions worldwide.

Available shipping destinations and any applicable shipping costs will be displayed during checkout.

Free Shipping

Nuvarye currently advertises free shipping on qualifying orders over $39.99.

Any free-shipping threshold, promotional shipping offer, or delivery discount shown during checkout will apply according to the conditions displayed at the time of purchase.

Tracking Your Order

Once your order has shipped, we will send available tracking information to the email address associated with your order.

Please allow several days for tracking information to update after receiving your shipping confirmation.

Customs, Duties and Taxes

International orders may be subject to import duties, customs fees, taxes, or other charges imposed by the destination country.

Unless expressly included during checkout, these charges may be the responsibility of the recipient.

Nuvarye does not control customs processing times or charges imposed by local authorities.

Incorrect or Incomplete Addresses

Customers are responsible for entering a complete and accurate delivery address.

If you notice an error, contact support@Nuvarye.com  immediately.

Once an order has been processed or shipped, we cannot guarantee that the address can be changed.

Additional shipping charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.

Delayed Shipments

Occasional delays may occur due to customs inspections, transportation disruptions, carrier delays, weather, holidays, or other circumstances outside our reasonable control.

If your package is significantly delayed, contact us and we will help investigate its status.

Lost Packages

If your package appears to be lost in transit, contact us with your order number and tracking information.

We will review the shipment and, where appropriate, work with the carrier to determine the next steps.

Multiple Packages

Depending on fulfillment availability, an order containing multiple items may occasionally arrive in separate packages.

Contact

For shipping questions:

 support@Nuvarye.com
Company Name: Harbin Youran Hardware Trading Co., Ltd.
Company Address: Room 202, Unit 2, Building 5, Xusheng Jiayuan, Xiangfang District, Harbin City, Heilongjiang Province, China
Contact Information: +86 17690120949